SMS Terms & Conditions

Overview

By providing your phone number and opting into SMS communications, you agree to receive one-time or recurring text messages from Velora Helicopter Tour, including but not limited to account verification, transactional updates, and service-related notifications.

Frequency

The number of messages you receive will vary based on your account activity and preferences. Standard message and data rates may apply.

Opt-Out

You can opt out of receiving SMS messages at any time by replying “STOP” to any message you receive. If you opt out, you may miss critical updates or verification messages.

Cost

Velora Helicopter Tour does not charge for SMS messages; however, your mobile carrier’s standard messaging and data rates may apply.

Privacy

We respect your privacy. Your phone number and related information will only be used to provide the services you’ve requested and in accordance with our Privacy Policy.

Liability

Velora Helicopter Tour is not responsible for delays, delivery failures, or errors in the transmission of SMS messages.

Support

If you need assistance, reply “HELP” or contact our customer support team at [email protected] or 865 500 6972.

Eligibility

By opting in, you confirm you are the account holder for the provided phone number or have permission from the account holder to receive messages.

Changes to Terms

Velora Helicopter Tour reserves the right to modify these Terms & Conditions at any time. Updates will be posted on our website.

Take Your Knoxville Experience Higher

We take care of every detail — from a smooth check-in to expert piloting and guided narration throughout your flight. Whether you’re soaring over downtown Knoxville, following the Tennessee River, or enjoying sweeping views of East Tennessee at sunset, this is a helicopter experience you’ll never forget.